The Coffee Bar: Brew and serve coffee beverages, blended drinks, and soft drinks while facilitating a positive guest experience. Must be friendly, willing to learn the art of gourmet coffee brewing, and able to understand how to do basic financial transactions.
Usher: Ensure auditorium seating is prepared, welcome guests, help people find seats, assist in removing distractions (such as crying babies) without offending or adding to distraction, and pass offering buckets.
Greeter: Welcome people to Crosspoint in a positive, upbeat and affirming way. Ensure that guests know where to take their children, find resources, and especially find the rest rooms. Requires engaging personality.
Information Kiosk: Ensure that guests get the information they need, collect communication cards, give out guest packets, and help attendees sign up for events.
Parking Team: As the first person someone encounters, the parking team is a critical link in the guest services chain. The team helps guests find the best spots, assists people with small children, pregnant moms to be, elderly, and handicapped in making a smooth transition from the parking lot to the building.
Medical Team: The Medical Team members are the first responders in case of an emergency. They assist guests and members in a medical event and are trained to provide basic first aid and CPR. Many are in a medical field, but this is not required.
Security Team: The Security Team is responsible to ensure the safety of people while at Crosspoint. Security Team members also work with the Medical Team in the event of an emergency. Security Team members must pass a criminal background check.
Care Team: The Care Team works with the staff to support members when they experience a death, birth, severe illness, etc. and may provide food, cards, and other services based on the event and the need.
Event Team: The Event Team plans and prepares food, drinks, and decorations for events such as Discovering Crosspoint and leadership training. They set up, serve, break down, and greet for events.
Prayer Team: The Prayer Team responds to prayer requests received via communication cards or online. The team follows up with the people requesting prayer. They may also be asked to pray with people when they have pressing needs during or after a service.